Terms of Service

Who we are

The platform is operated by the entity whose details appear at the top of this page. Until the commercial registration number, VAT number and address are approved, marked empty fields appear in their place; we do not put estimated numbers.

The service

The platform lets an organizer create an event, write the invitation text and add guests, then send the invitations through the official WhatsApp Business platform, follow delivery and replies, and issue and scan QR entry codes at the door. It works on the web, in the mobile app and in a WhatsApp chat, and the state of an event is the same in all three.

Your account

• Your account is your mobile number. We verify it with a code sent on WhatsApp; there is no password.
• You are responsible for everything done from your account and for protecting your device and code.
• You must be an adult able to enter contracts, and your details must be correct.
• You can ask to delete your account at any time; the retention periods in the privacy policy apply.

Organizers, inviters and scanners

The organizer owns the event and is responsible for it, its content and its guest lists. They may invite others as “inviters” to add their own guests within an allowance they set, or as “door scanners”.

An inviter invited through an inviter link can work without an account and sees only their own guests. The organizer may suspend or remove an inviter or lock their invitation line.

The organizer chooses who pays: the organizer for everyone, each inviter for their own guests, or an even split. Guests above an inviter’s allowance are always paid by that inviter. No guest is sent an invitation that has not been paid for.

Organizer duties towards guests

• Add only people you know who are connected to your event and expect your invitation. We ask you to confirm this before sending.
• You are responsible for the numbers being correct and for people’s permission to be contacted; we process their data on your behalf, only to provide the service.
• We honour a stop request: anyone who replies “stop” receives no more messages from the platform for any event.
• The Acceptable Use Policy applies to everything you write and send.

Prices and payment

• The price is per guest by invitation type (text, text and photo, text and video, text with photo and video) with a volume discount on the total guests in the event, and VAT (currently 15%) is added at checkout. The binding amount is the quote the server issues before payment, valid for 24 hours.
• Payment is made through the payment provider Moyasar on its secure page. We never receive or store your card details. A minimum order amount may apply and is shown before you pay.
• Payment comes before sending: an unpaid invitation is never sent. You can pay from your platform wallet, with a payment method, or both.
• A tax invoice is issued for every paid order; the seller’s details appear on it once approved.

Refunds

The Refund and Cancellation Policy sets out when value is returned to your wallet or payment method, and is part of these terms.

WhatsApp and service providers

We send through the communications provider Twilio and the WhatsApp Business platform of Meta. Messages are subject to WhatsApp’s policies and to templates it approves; templates may be rejected and sending quality may be restricted.

We do not guarantee that every message arrives: delivery depends on WhatsApp and on the recipient’s device and number. When an invitation ends as undelivered under the policy rules, we return its price to your wallet.

Content and ownership

• You own what you write and upload, and you grant us a limited licence to process, display and send it to provide the service.
• The platform, its designs and its logo remain ours or our licensors’.
• We may review an event’s text or title if a violation is reported, and may pause sending until it is resolved.

Availability and change

We aim to keep the service running, but it may stop for maintenance or for reasons beyond our control, including outages at WhatsApp or payment providers. We may improve the service or change its features.

Liability

We provide the service with ordinary professional care. To the extent Saudi law allows, we are not liable for indirect damage or lost opportunity, and our liability for any claim does not exceed what you paid us for the invitations the claim concerns. This does not limit any right that cannot lawfully be limited.

Suspension and ending

We may suspend an account or event, or stop sending, if these terms or the Acceptable Use Policy are breached, or to protect sending quality and recipients, and we tell you why where we can. You may stop using the service and delete your account.

Changes to these terms

Every version of the terms has a number. If a new version is published, we ask you to accept it again before you continue; the records of your earlier acceptances are kept.

Governing law and contact

These terms are governed by the laws of the Kingdom of Saudi Arabia and disputes are for its competent judicial authorities. For questions contact us through the support page.

How this document relates to your account

When you sign up we ask you to accept the Terms, the Privacy Policy and the Acceptable Use Policy in their current versions. If a new version is published we ask you to accept it again before you continue.